1. Information We Collect

A. Information You Provide to Us

We may collect information you voluntarily provide, including:

Contact information: name, email address, phone number

Business information: business name, business address, EIN (if provided), and other identifiers you submit

Order and account information: purchase history, invoices, plan selection, communications

Project information: media assets you upload or share (video, audio, images), scripts, brand files, instructions, feedback, and approvals

Support communications: messages sent through forms, email, chat, or customer support

B. Payment Information

Payments are processed by third-party payment processors such as Stripe. We do not store full payment card numbers on our servers. Stripe may collect your payment details to process transactions. We may receive limited information such as payment status, billing name, and transaction identifiers.

C. Information Collected Automatically

When you use the Site, we may automatically collect:

Device and usage data: IP address, browser type, pages visited, time spent, referring URLs, and clicks

Cookie data: identifiers and similar technologies used for analytics, advertising, security, and site functionality.

2. How We Use Your Information

We use your information to:

Provide, deliver, and administer Services and Digital Products

Process payments, confirmations, billing, and fraud prevention

Communicate with you about purchases, deliverables, updates, and support

Manage leads and onboarding workflows

Verify eligibility for and administer any Tradeline Arrangement

Report payment activity accurately where applicable (see Section 6)

Improve Site performance, user experience, and offerings

Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Your Information

A. Service Providers

We share information with vendors who help us operate our business, such as:

Payments: Stripe

Marketing & Analytics: Meta (Meta Pixel)

These providers are permitted to use information only as needed to provide services to us.

B. Credit Reporting / Tradeline Administration

If you participate in a Tradeline Arrangement, we may share certain business and payment information with Dun & Bradstreet (and/or other business credit bureaus if disclosed to you) for reporting and matching purposes.

C. Legal and Compliance

We may disclose information if required by law or if we believe disclosure is necessary to comply with a legal process or request.

4. Cookies, Meta Pixel, and Tracking Technologies

We use cookies and similar technologies to operate and secure the Site, remember preferences, measure marketing performance, and improve advertising relevance.

Meta Pixel

We use Meta Pixel, which may collect or receive information from your device and your activity on the Site to provide measurement services and targeted advertising.

5. Data Retention

We retain information for as long as necessary to provide Services and Digital Products, maintain business records, and comply with legal, tax, and accounting obligations.

6. Tradeline Reporting & Dun & Bradstreet (D&B)

For customers who qualify and opt into a Tradeline Arrangement, we may collect and use business and payment information to administer the plan and report payment activity to Dun & Bradstreet. Payment activity may be reported including on-time, late, or missed payments.

7. Your Choices

You may opt out of marketing emails by using the unsubscribe link or emailing us. You may also request access, correction, or deletion of certain personal information by contacting us.

8. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws (including CCPA/CPRA), such as the right to request information about the categories of personal information we collect and request deletion. To submit a request, contact us at [email protected].